THE CONTROL GAME
By E I N
PUBLIC INVOLVEMENT OR PUBLIC RELATIONS: WHAT DOES IT MEAN?
Originally Published 5/94, converted to HTML 7/97.
A REFERENCE GUIDE FOR RECOGNIZING POLITICAL/SOCIAL CONTROL TACTICS BY POWER BROKERS, LARGE CORPORATIONS, PUBLIC RELATIONS FIRMS, AND GOVERNMENT ENTITIES.
Environmental Information Network (EIN), Inc.TM
P.O. Box 280087, Lakewood, CO 80228-0087 -- pjelofson@aol.com
Paula Elofson-Gardine, Executive Director/Susan Hurst, Publications Director
Tactic 1 -- Make it impossible for people to be involved: These typical control tactics set things up so that it's difficult and inconvenient for interested parties such as the affected public to participate.
Examples:
Variations:
These tactics are used to fulfill requirements for public outreach in order to legitimize the process. If attendance is sparse it will be blamed on public apathy, rather than a deliberate effort to exclude public participation. Reject this pretense for public involvement.
Short circuit this tactic by standing up as a group and announcing an immediate press conference that will give the press the real story from the citizens outside of the meeting room or across the street from the building, then get up and leave as a group. If this is not immediately possible, let the conveners know that your group will hold its own meeting, protest, and/or press conference the next morning and will continue to inform the media of their non-cooperation on these issues.
Tactic 2 -- Divide and Conquer: This is a well-established tactic that effectively places similar interest groups at odds against each other, when they would otherwise be a formidable force for bureaucratic responsiveness and accountability. This tactic uses existing tensions and divisions between organizations. Name this tactic as soon as you recognize it to short circuit its effectiveness. Make sure that everyone understands what interests they share in common, and why it is in their best interest to continue to work together. A few favorite tactics are described below.
Examples:
Variations:
The Government in the Sunshine Act legislation was passed by the U.S. Congress to discourage clandestine or private meetings of government bodies or officials for the purposes of excluding general public or interested parties.
Tactic 3 -- Pack the Meeting: The power brokers will encourage employees to attend x, y, or z meeting. They may also establish telephone trees (which we should be doing) to get employees and supporters to pack a meeting to simulate public support for their position on an issue, and to set the tone of the meeting.
Variation:
Short circuit this by meeting with your neighbors, colleagues, or constituents for a pre-meeting conference to discuss opposition tactics and strategy that are barriers to getting your views aired. Come up with your own list of strategy and critical points, then divide them up among yourselves. Go to the meeting prepared with fact sheets, questions, and comments that support your views. Brainstorm with your colleagues, refine the information, then pass it around the neighborhood, or the target audience for and after the meeting. Call the tactics as you see them occur in the meeting to defuse them. Insist on a fair airing of the issues, within everyone's hearing.
Tactic 4 -- Economic Blackmail: When dealing with politically heated issues, especially "company town" polluters, the first threat may be that massive layoffs will occur if they have to: change a process, stop polluting, fix safety problems, clean up contamination, and so on. This is a Red Herring scare tactic that should be immediately brought to everyone's attention.
No one likes to be picketed, boycotted, or pictured negatively in the press -- these citizen tactics are relatively easy to implement.
Tactic 5 -- Give the appearance of action without doing anything: When faced with an obvious need for change, bureaucrats may try to give the appearance of taking action without actually doing anything. These tactics may sound like this:
Don't accept inconsequential actions, excuses, and "donothingitis". Set a reasonable amount of time for genuine action, and then tell everyone that you expect action by that date. Think twice before joining "study committees or advisory groups" that are not policy-changing bodies that have no real power to do anything about the issue or problem in question, are funded and directed by your adversary, or by those that represent the other side of your issue. There may not be an accurate record of what has happened from the beginning, during, or at the end of these efforts. Refusal to allow the recording of meetings, or have an accurate paper trail to document important meetings and proceedings is a serious red flag of cover-ups and problems.
Tactic 6 -- Give them a Red Herring, or Get them to Chase the Wrong Bunny: This is an issue or information offered to belittle, patronize, or confound and derail your efforts. When a bureaucrat tries to change the subject from what you are concerned about to what they want you to focus on, they are using a "Bait and Switch" routine.
Examples:
Be aware of time wasters that will eat up meeting time, and are designed to wear you down. When confronted with this tactic, don't get side tracked. You don't have to be an expert to ask questions, ask for information, or to have legitimate concerns.
Write notes throughout the meeting -- this will help keep you on track. Stick to the issues you want to discuss, while making a special note to follow up, or address the other person's issue later, if they genuinely desire to do so.
Tactic 7 -- Refuse to give out information, or make it impossible to get it: Bureaucrats plan that this tactic will discourage you, so that you will give up and go away. The Freedom of Information Act (FOIA) format may have to be invoked to get cooperation. You must know what information you need, what agency to request it from, and what to look for. The "Key and Lock" buzzwords and descriptions must be included, or the very information you seek may be withheld from you.
Examples:
To deal with the system effectively, you need the facts. If you have the facts, the system has to deal with you more openly. Democracy depends on people having the information needed to allow meaningful input and interaction with the system. The refusal to give out information may sound like this:
Recognize these tactical phrases meant to put you off the track of the information you need to level the playing field with your opponent, and don't accept lame excuses for non-performance or non-compliance.
"Ignorance is compounded by the sins of omission." -- Dr. Edward A. Martell, Radiochemist
"Reports based on faulty foundations of inconsistent, missing, or biased data are meaningless, misleading, and worthless. To deliberately present bad data as if it were meaningful is scientifically invalid and immoral." -- Environmental Information Network (EIN), Inc.
EIN -- A think-tank involved in researching and analyzing hazardous waste and radiotoxic environmental information and issues in order to disseminate technical information for public education.
Environmental Information Network
Paula Elofson-Gardine, Executive Director
PLEASE NOTE: EIN is a 501(C)(3) non-profit public education and networking organization that accepts contributions. Permission is granted for copying or transfer of this publication, so long as contact information for EIN is kept intact. The EIN logo is a unique trademark that belongs exclusively to EIN. The EIN logo may not be copied or isolated from EIN publications for use by other organizations or individuals, without specific written permission from the trademark owner, Paula Elofson-Gardine.
. This forces people and/or organizations to fight many small battles, dispersing their energies. Small groups working in isolation of each other may not be as effective as coordinating efforts to maximize through solid communication and networking.
STRATEGIES TO SHORT CIRCUIT THE CONTROL GAME
"Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has." -- Margaret Mead, Anthropologist
P.O. Box 280087
Lakewood, CO 80228-0087
pjelofson@aol.com
Susan Hurst, Publications Director